Registered Manager

The post holder will be registered with and accountable to Care Inspectorate Wales (CIW).

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Key Responsibilities
• Ensure full compliance with CIW regulations and the Regulation and Inspection of Social Care (Wales) Act 2016
• Maintain registration with Care Inspectorate Wales
• Lead, manage, and support the care coordination team and care staff
• Ensure safe recruitment, supervision, appraisal, and staff development
• Oversee care planning, risk assessments, and safeguarding processes
• Monitor service quality and implement continuous improvement strategies
• Manage budgets and ensure financial sustainability of the service
• Prepare for and lead CIW inspections
• Build effective relationships with service users, families, local authorities, and healthcare professionals
• Ensure the service delivers safe, effective, and compassionate care

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Essential Requirements
• NVQ Level 5 Diploma in Leadership for Health & Social Care (Children and Adults) Wales (or equivalent)
• Proven experience in domiciliary care management
• Strong knowledge of CIW regulations and safeguarding legislation
• Experience in inspection preparation and quality assurance
• Excellent leadership and communication skills
• Full UK driving licence and access to a vehicle
• Strong organisational and IT skills

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Welsh Language Requirement
• The ability to speak and understand Welsh is essential/desirable depending on the service area.
• The Registered Manager must be able to communicate effectively with Welsh-speaking service users and families where required.
• Applications are welcomed in Welsh and English in line with Welsh Language Standards.

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Desirable
• Previous experience as a Registered Manager with CIW
• Clinical background (e.g., Nurse or Allied Health Professional)