We are committed to safeguarding and promoting the well-being of citizens and Informal carers and we welcome applications from those who share the same commitments and can lead and manage a team to embed this culture.
Our systems and technology enable and promote agile and flexible working.
About the jobWe are seeking to appoint a Team Manager within our Community Duty Team,
The Community Duty team are responsible for supporting citizens who are currently receiving care and support packages and provide a duty response service for these citizens. It is anticipated that the manger in this post will be flexible across the Contact and Assessment service area, with the Contact and Assessment team manager who will have responsibilities for their specific teams in the service.
The successful candidates will be working alongside the Service Manager and colleagues to shape the future delivery model, developing service practice and procedures.
The teams deliver strength-based practice, and our development is underpinned by the Councils commitment to its Aging Well Strategy and to working effectively with those with physical and sensory impairments. You will be working in partnership with colleagues across the Council, Health, the private sector and the Third Sector.
As a service area we thrive on multidisciplinary working, taking a collaborative approach with citizens, unpaid carers, families, and colleagues. Proven experience of collaborative relationships with partnerships, and colleagues is required.
You will have experience of managing social care teams, and expertise in ensuring that teams work effectively to manage a very busy team in a timely and professional way.
You will have experience of leading and managing staff in Social Work practice, providing consistent and effective supervision to senior social workers and ensuring that supervision is provided to all team members.
You will work alongside Team Manager colleagues and the Service Manager using data and information and be able to manage and plan in an expansive service.
You will have experience of commissioning care and financial management of a team budget and understand the importance of a consistent and clear approach to care services for citizens.
What We Are Looking For From YouWe are keen to recruit experienced staff with management experience to our service area. We are looking for people who are committed to putting our citizens at the heart of the work that we do ensuring team development that focuses on a professional and compassionate response to our citizens.
You will be qualified as a social worker and be registered with Social Care Wales. You will have a minimum of three years post qualification experience.
You will have extensive experience of complex and straightforward case management and an understanding of how to manage colleagues through demanding case work.
You will have a sound knowledge of the legislative framework in governing the social care arena and be able to support and guide team members as well as providing guidance for colleagues in the Council and other partners.
You will be able to understand the work of the service, deploy staff appropriately and be able to ensure the service is best placed to continue its work anticipating and managing challenges.
You will understand and use data to report to the Service Manager about team workflow and the services provided to our citizens.
You will have developed excellent organisation skills to ensure that your team operates successfully and that you maintain all corporate requirements.
You will be committed to a strength-based approach to social work practice and will encourage and develop that approach in the service area ensuring a foundation and structure that supports this practice.
You will be committed to encouraging staff to undertake training, peer support sessions and supervision and will promote this in the service.
Your experience has developed your ability to be calm, approachable and able to manage through challenge. You will be able to evidence experience of working in a pressured environment and responding to challenges.
The ability to speak other languages, in particular Community Languages would be an advantage.
Additional informationWith effect from the 1st April 2021 this post attracts a market supplement of £3000 per annum full time equivalent. This payment is reviewed on a 12 monthly basis.
If you would like to discuss the above vacancy further then please contact:-
Lesley Doody, Service Manager Contact and Assessment team on 02920 536422.
This post is subject to a Disclosure and Barring Service Enhanced check and is suitable for post share.
This post has a requirement for registration with Social Care Wales.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.
Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework
Additional Information:-
• Recruitment Pack
• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice
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