About the jobThe post holder will work as part of the Information and Engagement team to ensure that families of children and young people with disabilities or additional needs are kept up to date with information that is both relevant and beneficial to them. This will be achieved through the delivery of outreach sessions in a range of settings and through the provision of regular e-bulletins to those registered on the Index.
We will offer you:
- A friendly and supportive working environment
- Regular support and supervision to support you in your work.
- A wide and extensive training programme with opportunities to train in specific areas.
- Systems and technology which enable and promote hybrid working.
- An opportunity to deliver a service to babies, children, young people and their parents/carers that make a difference to them and their wellbeing.
What We Are Looking For From YouWe are looking for people with:
- Enthusiasm, motivation and positivity
- Resilience and the ability to respond positively under pressure
- A passion for making a difference to the lives of families across the city.
- A comprehensive understanding of the needs of babies, children, young people and families.
- An understanding of the range of disabled or additional needs support services and terminology used in the development and delivery of the Index.
- Proven experience of building effective working relationships with a diversity of individuals and groups.
- The ability to maintain good professional relationships with service users.
- An ability to manage their own workload.
- An ability to correspond with clarity.
The right candidate will work to identify the information and support needs of children and young people with disabilities or additional needs and their families.
Additional informationFor further information or an informal discussion about this post, please contact Jason Townsend, Family Gateway Information Officer on 07875547518.
This post is temporary maternity cover so is time limited until 28 th February 2026.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
This post is subject to an Enhanced Disclosure and Barring Service check.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourable than English applications.
Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read in order to complete your application:-
- Application Guidance
- Applying for jobs with us
- Behavioural Competency Framework
Additional Information:-
- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice
Atodiadau
- Job Description and Person Specification
