We have a great opportunity for you to further your social care career and ensure we continue to deliver the best services for our children and families.
Continuously building on our strengths we are committed to the principle that the most effective way of improving outcomes for all children, young people and families is through the provision of accessible, universal services. Join us and you will work in a rewarding environment where staff are valued.
Our MASH is the single point of contact for all professionals and citizens to raise safeguarding concerns. The MASH co-locates key partners (either physically or virtually) in order to improve the initial response to all referrals including safeguarding concerns in relation to children and vulnerable adults. Our Information, Advice and Assistance team is located in the MASH and integral to the model.
You will receive a robust induction, regular supervision, training and mentoring where required. Additionally, you will be able to further your career with both development and promotional opportunities.
In Bridgend we use the Signs of Safety practice model and full training will be provided to the successful applicant.
JOB PURPOSE:
To screen referrals and support What Matters conversations.
To undertake Care and Support Assessments and to quality assure the work of other team members.
To act as the key decision maker at the point of initial contact as part of the MASH and Information, Advice and Assistance Team.
PRINCIPAL RESPONSIBILITIES AND ACTIVITIES:
- Working with families within complex situations, providing a co-ordinated response to identified needs and concerns. This will include undertaking Assessments where required to determine eligible needs.
- Acting as the key decision maker at the point of initial contact to the Information Advice and Assistance Service in MASH.
- Undertaking supervisory responsibilities and other tasks as required to support the team manager in their role.
- Providing specialist advice and professional consultation/mentoring to social workers, unqualified staff and social work students.
- Contributing to the identification of training and development needs of staff and responding to these.
- Contributing to service delivery, practice standards and overall performance of the team.
- To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training and development activities.
- Chairing and participating in multi-agency meetings.
- Working with families with complex situations and providing a strong response to identified needs and concerns. This will include:
- Care and Support Assessments
- Child Protection investigations and care planning and review
- Services to children who are looked after
- Other complex care and support work as required
- Care Proceedings.
The ability to greet customers through the medium of Welsh is a requirement for this post.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
An Enhanced with Childrens Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.
A valid driving licence is requirement for this post.
The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.
Closing Date: 28 January 2026
Shortlisting Date: 02 February 2026
Interview Date: 12 February 2026
Benefits to working at Bridgend County Borough Council
Job Description & Person Specification
