Support Worker - 509210

Our service operates 24/7, so flexibility is essential. You’ll work a variety of shifts including days, evenings, weekends, and sleep-ins as part of a rolling rota.
If you're ready for a rewarding role where every day brings something new and you want to be part of a team that truly makes a difference, then we’d love to hear from you. Read on to find out more…
Who are Pobl Group?  

Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Our Care team provides registered care services throughout South Wales at dozens of locations and for a wide range of customers.  

Pobl means ‘People’ and people really are at the heart of everything we do. We support some truly amazing people to live positive, independent lives in their own home and help get them where they want to be in life.

What is the Role?

The clients are very active and love being out in the community, whether it is for their voluntary work, a shopping trip or going to the library. One is involved in the local Warriors rugby club, and others enjoy going to Cardiff to see shows. There is a lot of activity to keep up with!

You will contribute to enabling people to set, develop and achieve their goals, being part of which is highly rewarding.

You will be involved in all aspects of day to day support for our clients, including;

Supporting with everyday tasks such as meal preparation and laundry
Planning support on Pobl documents
Attending support reviews
Supporting clients to keep in touch with family and friends
Accompanying them to attend activities of choice
Encouraging them to find jobs voluntary work
Support with medication and health visits
Providing social and emotional support


Also, as a Pobl Difference Maker you really are part of something special where you and your opinions matter. We have a culture built on our values to be Positive, Considerate and Connected.

“I love the home from home atmosphere, I’m proud to work here where it’s fun and busy and never a dull moment.”

What skills and experience do you need? 

Experience of working with people with Learning Disabilities and mental health is not essential as you will benefit from full training and support from your team and management.

More important to us are your listening skills, empathy, a genuine desire to make a difference and live our values to be Positive, Considerate and Connected.

For full details of the role and skills required please see the Job Description attached.

What are the pay and benefits? 

Hourly rate of £12.75 making the annual salary £24,531 FTE
Sleep in rate - £62.64
26 days (pro rata) holiday entitlement plus Bank holidays  
Enhanced DBS check
Pension scheme 
Sick Pay  
Colleague Referral Scheme (£250 per referral) 
Time for Talking – a free counselling service 
Health Cash Plan 
Savings Scheme 
Electric Vehicle Lease Schemes 
Cycle to work scheme 
Eyecare plan 
Give as You Earn charity donation scheme 
Gym and shopping discounts 
Training and progression opportunities – including QCF Level 2 training to qualify you as a Care Worker.  


Our Commitment to FREDIE

Pobl Group is guided by the principles of Fairness, Respect, Equality, Diversity, Inclusion, and Engagement (FREDIE). Whatever your background, you’ll have equal opportunities at Pobl. We welcome your application.

How to Apply

If you’re ready to be a Difference Maker, apply now with your CV and contact details.

We review applications continuously and may close this vacancy early if we find the right candidate. Don’t miss the chance to start your journey with Pobl today!

If you would like any support with your application or wish to discuss any adjustments you may require during the application process, please contact 0300 3735262 and quote the job number 509210.

Interviews will be w/c 14th July 2025